Shipping & Returns Policy
Shipping Information
Delivery Timeline
We process orders within 1-2 business days and deliver across India within 3-7 business days from dispatch.
Shipping Charges
- Free shipping on orders above ₹999
- ₹50 flat shipping fee for orders below ₹999
Tracking Your Order
Once your order ships, you'll receive a tracking number via email and SMS to monitor your delivery.
Returns & Exchanges
Return Policy
We accept returns within 7 days of delivery if the product is unused, unopened, and in original packaging.
How to Return
- Contact us at support@sacredkosmetics.com with your order number
- Our team will provide return instructions
- Ship the product back in original condition
- Refund will be processed within 5-7 business days after we receive the return
Non-Returnable Items
For hygiene reasons, opened or used skincare products cannot be returned unless defective.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours with photos. We'll arrange a replacement or full refund immediately.
Contact Us
For any shipping or return queries, reach us at:
Email: care@sacredkosmetics.com
Response time: Within 24 hours